Hello, I'm

Mohan Krishna
Chadram

Senior Product Owner & Business Analyst · Healthcare & Financial Services

Senior Product Owner and Business Analyst with over 12 years of experience delivering enterprise data platforms, healthcare analytics solutions, and digital identity systems for Fortune 500 organizations. I specialize in bridging product strategy and business analysis — leading roadmaps, defining requirements, working with data and regulatory frameworks, and delivering scalable solutions through Agile teams. My experience includes CMS STAR Ratings, HEDIS, NCQA compliance, and enterprise IAM/CIAM platforms.

12+Years Exp.

F500Clients

7Certifications

2Domains

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Experience

Product Owner · Business Analyst

Mar 2020 – Present

Horizon Blue Cross Blue Shield – Newark, NJ · via Natsoft Corporation

Led healthcare data & analytics initiatives supporting CMS STAR Ratings, HEDIS quality performance, and regulatory reporting programs.
Defined and managed product vision, roadmap, and backlog, aligning regulatory timelines with Agile delivery capacity across engineering and analytics teams.
Led Inovalon vendor integration enabling automated quality measure calculations and improved regulatory reporting accuracy.
Partnered with data engineering to define data models, ETL logic, and ingestion pipelines within Hadoop data lake environments.
Led technical analysis for Transparency in Coverage (TiC) initiatives, defining data structures for health plans, provider networks, and negotiated rates.

CMS STAR RatingsHEDISNCQAHadoopAWSAgile/ScrumSQLInovalon

Product Owner · Business Analyst

Jan 2018 – Mar 2020

JPMorgan Chase – Columbus, OH · Consumer & Community Banking · via Natsoft Corporation

Served as Product Owner for enterprise document management and digital workflow platforms within Consumer & Community Banking.
Led requirements elicitation and solution analysis, translating business needs into epics, user stories, and acceptance criteria for Agile delivery teams.
Owned and prioritized the product backlog, managing dependencies, risks, and delivery impediments across Agile teams.
Facilitated sprint planning, backlog refinement, sprint reviews, retrospectives, and UAT validation cycles.

Document ManagementProduct BacklogAgileUATBanking

Business Analyst — Cybersecurity / IAM

Jun 2016 – Jan 2018

JPMorgan Chase – Columbus, OH · Identity & Access Management · via Natsoft Corporation

Supported enterprise IAM and PAM platforms, partnering with security architects to define authentication, authorization, and access control requirements.
Provided SME expertise on CyberArk PAM, Active Directory, authentication services, and identity governance tools.
Developed technical documentation, IAM standards, and operational procedures aligned with corporate security and regulatory guidelines.
Supported SOX compliance and access governance initiatives including control validation and remediation planning.

IAMPAMCyberArkSOXActive DirectoryGRC

Business Analyst

Aug 2015 – Jun 2016

JPMorgan Chase – Jersey City, NJ · Enterprise Reporting · via Natsoft Corporation

Led requirements gathering and BRD documentation for enterprise reporting platforms.
Developed SQL transformation logic supporting data warehouse and analytics solutions in Teradata and Oracle environments.
Conducted data validation, performance tuning, and referential integrity reviews to identify improvement opportunities.

SQLTeradataOracleBRDData Warehouse

Data Remediation Analyst

Feb 2015 – Jul 2015

First Hawaiian Bank – Honolulu, HI · CCAR Regulatory Reporting · via Axistech INC

Supported CCAR financial regulatory reporting, analyzing data gaps and modeling changes across financial datasets.
Built SQL scripts for data extraction, validation, and analysis supporting regulatory reporting requirements.

CCARSQLFinancial Reporting

Skills

Product Management

Product Roadmap Development

Backlog Mgmt & Prioritization

MVP Strategy

Release & PI Planning

Agile Delivery

Scrum & Kanban

Sprint Planning & Refinement

DoR / DoD Definition

Sprint Reviews & Retros